Privacy Policy

Riverstone Estates 2020 Limited is the Data Controller of your personal information which we collect.

Our contact details:
Name: Riverstone Estates 2020 Limited
Address: Kemp House 152-160 City Road, London EC1V 2NX
Phone Number: +44 (0)203 150 3671
E-mail: [email protected]

What type of information we have

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics of users of the website (Users) (for example, name and contact details)
• Category of investor (where appropriate) as self-qualified by the User

How we get the information and why we have it

The personal information which we process is provided to us:

• directly by you when you disclose your information to us including when you register to use our website in order to obtain information about investments or other products and services which we promote on behalf of our corporate clients or otherwise update your details;
• directly by you when you buy, or subscribe to, products, services or content from us;
• directly by you when you contact us with an enquiry, request or other feedback, submit an entry to a competition or prize draw, or you vote in one of our polls; when you participate in research panels or surveys; and/or when you request to be sent communications such as updates or newsletters when you send communications via the products and services or when you send communications via our products and services;
• in monitoring your use of the products and services;
• when we are checking compliance with our terms and conditions and/or otherwise as required by law;
• through the use of cookies or other similar technologies (for details, see our Cookie Policy below);
• from third party suppliers who have confirmed they are authorised to pass your information to us in accordance with your legal rights.

Why we collect your personal information

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us;

(b) We have a contractual obligation;

(c) We have a legal obligation;

What we do with the information we have

We use the information that you have given us in order to:

• provide information about investments and other products and services which may be of interest to you;
• check that certain promotions are suitable for you;

We may share this information with:

• providers of investments and other products and services which we promote and their authorised representatives for the purposes of communicating with you regarding the investments and other products and services in which you have expressed an interest;
• our directors and officers, employees, consultants and contractors for the purpose only of facilitating the operation of our website and carrying on our business;
• competent persons for legal and regulatory purposes;
• providers of investments and other products and services which we believe may be of interest to you based on the information we possess regarding your interests;
• providers of investments and other products and services which we promote and their authorised representatives;
• bona fide purchasers of the whole or part of our business

How we store your information

Your information is securely stored.

How long we keep your information

We keep your personal information for only as long as necessary, which is longer in some cases than in others. The length of this retention period depends on the purpose for which the data was obtained and its nature. For example:

We need to keep some personal information about you so we can deal with any complaints you might make about the products and services we provide to you;
if you ask us to stop processing your personal information for direct marketing, we need to retain enough information about you to enable us to ensure we stop including you in those direct marketing activities;

We need to keep personal information so we can defend possible future legal claims. Unless there is some other reason for keeping it, personal information will be deleted when such a claim could no longer arise or it is no longer required in order to defend legal claims that have arisen.

We have a legal or regulatory duty to retain particular personal information for a certain minimum period (for example under company or tax law.

Transfer of personal information outside the United Kingdom or European Economic Area

We may use certain third party companies to perform some functions of the products and services on our behalf or to provide services to us. These third parties are only allowed access to your information as needed to perform such functions or to provide such services. They’re not allowed to use it for any other purpose.

Some of these third party companies are located, or have servers that are located, outside the UK and European Economic Area. Where we share your information with such companies, we take all steps reasonably necessary to ensure your information is treated securely and in accordance with this privacy notice. The data protection and other laws of such countries may not be as comprehensive as those in the UK or European Economic Area. We will only transfer your personal information to a territory outside of the UK or European Economic Area under the following circumstances:

• the European Commission or UK government has determined that an adequate level of protection for personal information is in place in the country to which we transfer your data;
• standard data protection clauses as adopted by the European Commission or UK government are in place governing the transfer (you can view the standard clauses on the European Union’s legal website at eur-lex.europa.eu);
• for transfers to the USA, the recipient organisation is a participant in the EU-US Privacy Shield programme (or equivalent with the UK as and when created); or other appropriate safeguards have been put in place, as described in the privacy notice for the applicable product/service.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access – You have the right to ask us for copies of your personal information.
• Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
• Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.
• Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us if you wish to make a request.–

Cookie policy

We, and our authorised third parties, use cookies and/or other similar technologies or tools (collectively referred to as “cookies”) to store and sometimes track information about you. We also access certain information stored on the devices you use to access our products and services. For more details about what cookies are, the cookies we use and how to disable them, please see our Cookie Policy at www.itv.com/cookies and service-specific privacy notices (where applicable).

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113